Frequently Asked Questions

The payment methods we have available right now are: Debit Cards, Credit Cards, Wallets, Upi and Cash On Delivery. 🚚

*Paytm, googlepay, phonepe etc all are available
*For Cash On Delivery, there's an extra 99 Rs charge and no coupons are applicable for COD. 

We understand your concern which is why we offer COD as well. 😄

Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account. Just visit https://mymerchandize.com/account/register and follow the instructions on-screen. 😄 

You can track your order here by simply entering your order ID:

https://mymerchandizeofficial.shiprocket.co/

You can cancel it in your confirmation mail or you can email/whatsapp us and we'll cancel it for you.

It takes on an average 4-7 days to deliver. 

We deliver it all over India as of now. 😄

You can drop us a mail or whatsapp us with your issue, we are happy to help. 😄

Customer satisfaction is our number 1 priority.

If you receive a case with a defect in the print, fitting or the overall case, 100% replacement will be provided within 1-2 days.